Your phone rings first. If you don’t answer, Dana answers as your business, finds out what the caller needs, takes the message, captures appointment requests, and shows you what needs attention in Dana Office.
Your number stays yours. Dana never pretends to be human.
>When the line rings and no one can pick up, the caller doesn’t wait — they call the next business. A new patient books elsewhere. A booking slips. A message never reaches you. You find out hours later, if at all.
Point her at your website and add a few notes. She learns your services, hours, and how you like things handled — and asks before she uses anything sensitive.
Nothing changes about how you answer. Only the calls you don’t pick up forward to Dana on a line that stays yours.
She answers as your business, helps the caller, and logs every call. You get a text only when something actually needs you.
Dana Office is your desk for the business line — calm, clear, and honest about what needs you.
Grouped by day, newest first, with what happened and what (if anything) needs you.
See the times callers asked for, right where you review them.
Plain status of your reception line and how forwarding is set.
What she’s learned about your business, and what’s waiting for your approval before she uses it.
New-patient calls, appointment requests, and patient questions — captured even when the front desk is busy.
Patient calls, scheduling questions, and messages for staff, surfaced when they need you.
Family inquiries, caregiver messages, and service requests — answered after hours.
Pricing questions, booking requests, and missed calls, taken while you’re with a client.
Showing requests and buyer/seller inquiries, captured on weekends and showings.
Emergency calls, address capture, and callback details, taken while your crew is on a job.
Service times, prayer requests, event questions, and pantry calls, answered with care.
A professional front line so a missed call never costs you the client.
AIVI Core — an AI receptionist for your business line.
Your trial starts only after Dana is ready to answer for your business. Dana isn’t live until setup is complete, and the trial doesn’t start while phone setup is still pending. Limited founding-pilot seats — invitation-based.
Request a founding-pilot seat Book a 5-minute demoTo request a founding-pilot seat or book a 5-minute demo, email hello@aivi.work.
Read the details: Privacy · Terms · Text-message opt-in
No. Your number stays yours. Dana answers on a forwarded line only when you don’t pick up.
Always. Nothing changes about how you normally answer.
Only the ones you miss. Your phone rings first.
Yes — every call is in your Call Book.
Yes. You approve what she learns, and you can fix or remove any fact.
Yes. Dana captures the times callers ask for and shows them to you to confirm. You stay in control of the calendar.
She says so, takes a careful message, and flags it for you rather than guessing.
Founding pilot: $59/mo for the first 2 months, then $99/mo. Your 14-day trial starts only after Dana goes live.
Dana answers the calls you miss — and shows you exactly what needs you.