Dana is your receptionist on the phone. Give her her own local number, or forward the line you already have — either way she answers as your business, helps the caller, books and takes messages, and shows you what needs you in Dana Office.
You choose how she answers — your main line, or just the calls you miss. And Dana never pretends to be human.
“Wanted to book a cleaning next week.” Left number.
Friday 11:00 — haircut, for you to confirm.
Supplier returning a call. Nothing needed.
When the line rings and no one can pick up, the caller doesn’t wait — they call the next business. A new patient books elsewhere. A booking slips. A message never reaches you. You find out hours later, if at all.
However your business takes calls today, Dana fits it — you pick the setup when you sign up, and you can start fresh or keep exactly what you have.
Search by your area code or ZIP and choose a local number. Dana becomes your business line and answers every call as your business. Ideal for a new number, a second line, or a fresh start — nothing to set up on your own phone.
Already have a business number you want to keep? Keep it. Your phone rings first, and only the calls you don’t pick up forward to Dana — on a line that stays yours. Nothing changes about how you normally answer.
Point her at your website and add a few notes. She learns your services, hours, and how you like things handled — and asks before she uses anything sensitive.
Give her her own local number, or forward your existing line so she catches the calls you miss. Either way, you keep control of your phone.
There’s no switch to flip. On your first call with Dana she asks one question — “Are you ready for me to begin answering your customers?” — and she starts the moment you say yes.
Dana Office is your desk for the business line — calm, clear, and honest about what needs you.


Grouped by day, with what happened and what, if anything, needs you.

Pick her voice and her tone; it takes effect on her next call.

Dana books the services you allow right on the call, and captures the rest for you to confirm.
The contacts you’ve approved for Dana to reach on your behalf when you ask.
What she’s learned about your business — and what’s waiting for your approval before she uses it.
Your line’s status and setup, whichever way you connected it — your own number or a forwarded one.
How your calls are trending, so you can see the line working over time.
Your plan, and how Dana reaches you — all in one place.
New-patient calls, appointment requests, and patient questions — captured even when the front desk is busy.
Patient calls, scheduling questions, and messages for staff, surfaced when they need you.
Family inquiries, caregiver messages, and service requests — answered after hours.
Pricing questions, booking requests, and missed calls, taken while you’re with a client.
Showing requests and buyer/seller inquiries, captured on weekends and showings.
Emergency calls, address capture, and callback details, taken while your crew is on a job.
Service times, prayer requests, event questions, and pantry calls, answered with care.
A professional front line so a missed call never costs you the client.
Every plan is the full Dana — the plans differ only in how much time she spends on the phone each month. Free setup for selected founding pilots, and your 14-day trial starts only after Dana goes live on your line.
Your trial starts only after Dana is ready to answer for your business. Dana isn’t live until setup is complete and you’ve said she can begin. Founding-pilot seats are limited and invitation-based.
To request a seat or book a demo, email hello@aivi.work.
Read the details: Privacy · Terms · Text-message opt-in
Your choice. Pick a local Dana number — search by area code or ZIP — and she becomes your business line. Or forward the number you already have and keep it; your phone rings first, and only the calls you miss go to Dana.
Always. In forward mode nothing changes about how you normally answer — only the calls you don’t pick up forward to Dana.
Only when you say so. On your first call with her, Dana asks one question — “Are you ready for me to begin answering your customers?” — and she goes live the moment you say yes. There’s no switch to flip behind your back.
Yes. She offers real open times and can book the services you allow right on the call. For anything else, she captures the request and shows it to you to confirm — you stay in control of the calendar.
Yes. In Voice & style you pick her voice and her tone — warm, polished, or brief — and it takes effect on her next call.
Yes. Every call is in your Call Book, and you approve what she learns — you can fix or remove any fact.
She says so, takes a careful message, and flags it for you rather than guessing.
Three plans, all the full Dana, differing only in monthly talk-time: Starter $39 (100 min), Growth $99 (300 min), Professional $249 (800 min). Your 14-day trial starts only after Dana goes live, and setup is free for selected founding pilots.
Dana answers your calls — your main line or the ones you miss — and shows you exactly what needs you.